Were is the product made? All our products are made & smoked in Gippsland from Australian raw inputs.
Shipping
How long does shipping take? We process and ship within 24 hours. Please expect delivery within 3-7 days.
This may vary with COVID but delivery is always within 7 days.
Payment
Which payment methods are accepted? We accept all major credit cards and Afterpay.
Is there a surcharge for American Express? There are no payment surcharges.
Returns
What is your returns policy? Your satisfaction is assured. Please return any undesired goods for a full refund. We provide a return shipping label with every order.
How do I request a refund? Write to us at service@drybranch.com.au and we will be happy to organise a refund.
